Betting should be a source of entertainment, not financial stress. Pixel1 is committed to providing an environment where you can gamble responsibly and in a balanced way.
The 6 Core Principles We Follow to Ensure Responsible Betting at Pixel1
Responsible gambling means betting with a clear understanding of your own limits and circumstances. At Pixel1, we believe betting should only be enjoyable when it has no negative impact on your life. Building responsible gambling habits is, at its core, a way of taking care of yourself.
Online betting is growing in popularity across Bangladesh, but it comes with real risks. Frustration after a loss or the excitement of a win can easily push someone beyond their limits. Pixel1 wants to prevent that. That's why we've built responsible gambling tools directly into the platform — so you can be your own safeguard.
Keep in mind: Betting is a form of entertainment, not a source of income. Increasing your bets to recover losses is never the answer.
Responsible gambling isn't about rigid rules — it's about a few simple habits and staying aware. Players with healthy betting habits typically:
Certain signs indicate that betting may be becoming a problem. Be honest with yourself, and if you notice any of the following, seek help right away:
Be alert if you notice any of the following signs: Chasing losses with bigger bets, hiding your betting from family, feeling restless when you can't bet, spending money meant for bills or food on betting, a constant urge to place larger bets, or being unable to keep your betting under control.
Experiencing these signs is not a weakness — it's a health issue that can be addressed. Don't hesitate to reach out to Pixel1's support team or a professional support organization.
Pixel1 is more than a betting platform — we're committed to building a responsible community. That commitment means we never run promotions that encourage harmful betting behavior. We monitor every user's activity and proactively reach out at the first signs of a problem.
We have strict age verification in place to prevent minors from accessing our platform. Only users aged 18 and above can register on Pixel1. There are no exceptions to this policy.
Ask yourself the following questions
If you answered "yes" to any of these, set your limits now or contact our support team.
Pixel1 Responsible Gambling Statistics
Follow these steps to learn how to protect yourself
Go to Account Settings → click the "Responsible Gambling" tab → select Deposit Limit → enter your daily, weekly, or monthly limit. Changes take up to 24 hours to come into effect.
Set a maximum stake you can place within a given period. This prevents you from making large impulsive bets. You can review and adjust it anytime from your settings.
Decide in advance how much you're willing to lose before you stop betting. Once you hit your loss limit, Pixel1 will automatically stop you from placing further bets.
A popup will appear on screen at set intervals reminding you how long you've been playing and how much you've spent. It's a simple but effective way to stay aware.
Need a short break? Choose a cooling-off period of 24 hours, 72 hours, 1 week, or 6 weeks. Your account will automatically be paused from betting for the duration.
For a longer break from betting, apply for a permanent self-exclusion of 6 months to 5 years. Your account will be locked and all promotional communications will be stopped during this period.
Our support process is simple and confidential
If our system detects unusual betting patterns, it will automatically send you an alert. This isn't a punishment — think of it as a friendly heads-up.
When needed, our expert team will reach out to you directly. All conversations are completely confidential and non-judgmental.
We'll help you set limits or activate self-exclusion, and guide you to the right tool based on your needs.
If needed, we can connect you with professional counselling services. At Pixel1, your wellbeing always comes first.
If you decide to return after a break, guidance and support are available to help you start back slowly and within safe limits.
You can help if a family member is struggling with a betting problem
Family plays an important role. If you notice changes in a loved one's betting behavior, approach them calmly rather than with anger or criticism. Encourage them to seek help and reach out to Pixel1's support team.
To protect minors, Pixel1 recommends that parents use parental control tools. Install internet filtering software on your devices to restrict access to betting sites.
If your child has somehow created an account on Pixel1, contact us immediately at support@pixel1.app. We will act quickly to close the account and take the necessary steps.
Contact us: For any responsible gambling support, email us at support@pixel1.app or chat with us directly via the platform's live chat.
Answers to Our Users' Most Frequently Asked Questions
Join Pixel1 and enjoy a safer betting experience using our responsible gambling tools. You set your own limits.